Terms and Conditions
Cancellation and Refund Policy
Cancellations must be received in writing to Consec – Conference and Event Management at [email protected]
Cancellations will not be deemed to be received until you have written confirmation from Consec – Conference and Event Management. If you have not received acknowledgement within two business days, please contact Consec – Conference and Event Management on (02) 6252 1200.
Should it be necessary to cancel your registration due to Government imposed travel restrictions, we will provide you with a full refund, minus any bank fees incurred. Evidence may be requested, and each situation will be considered on a case-by-case basis.
Refunds for any other reason will adhere to the following cancellation terms:
Registration Fees:
▪ Cancellations on or before Friday 1 March 2024 will incur a A$50.00 cancellation fee.
▪ Cancellations on or before Wednesday 20 March 2024 will incur a 50% cancellation fee.
▪ Cancellations on or after Thursday 21 March 2024 will receive no refund.
Non-payment does not constitute cancellation.
Late Registrations
Registrations for the conference will close at midnight (AEST) on Wednesday 20 March 2024 to enable appropriate pre-conference preparations. However, late registrations may be accepted upon application. A late fee of $88.00 AUD will be applied. Delegates who are approved to register after the closing date will be required to pay for all related costs immediately by credit card. Receipts will be provided when you register. A late registration is any registration received after midnight (AEDT) Wednesday 20 March 2024. Late registrations incur a risk that social programs and electives may already be fully subscribed. This policy has been implemented to enable a greater efficiency in the coordination necessary during the lead up to the conference, and to ensure the most enjoyable conference experience possible for everyone involved.
Registration Alterations
Delegates must note that some social functions may reach their capacity limits and tickets are only guaranteed on a first come first served basis. From 21 March 2024 no refunds will be provided for registration. There will be no cancellation allowance for failure to secure a visa to Australia. It is recommended that travel insurance be secured personally upon registration. The Conference Secretariat must be advised in writing of any alterations or transfers.
International Boarders Closed
We ask all international delegates to carefully monitor the Australian travel restrictions and exemptions: https://www.homeaffairs.gov.au/
Accommodation Cancellations
Deadline: 30 days prior to your accommodation booking
For accommodation booked as part of the registration process, please contact Consec – Conference and Event Management to cancel your accommodation prior to the conference. If you need to cancel your accommodation booking within 30 days of your arrival date any cancellation fees will be subject to the hotel cancellation policy. Therefore, no accommodation refund can be guaranteed within 30 business days of the conference. If you alter your accommodation booking after you have checked in, please deal directly with the hotel. If you arrive 24 hours later than your indicated arrival day you may find that you have forfeited your deposit. Any accommodation bookings made for the event via a 3rd party outside of the registration portal (Hotel website, bookings.com, travel agent, etc) have been made by the delegate personally, Consec - Conference and Event Management and AHISA take no responsibility for accommodation bookings made by delegates through their chosen channels.
Disclaimer
All best endeavours will be made to present the program as displayed on this website. The Conference and its agents reserve the right to alter without prior notice, any of the arrangements, timetables, plans or other items relating to the meeting, for any cause beyond its reasonable control. The Organising Committee and the Conference Organisers are not liable for any loss or inconvenience caused as a result of such alteration. In the event of unforeseen circumstances, the Organising Committee and the Conference Organisers do not accept responsibility for loss of monies caused by delays. Participants are advised to take out personal travel insurance and to extend their policy to cover personal possessions. The Conference does not cover individuals against cancellations of bookings or theft or damage to belongings.
Enquiries
Please direct all registration enquiries to:
AHISA LLC 2024 Conference Secretariat
Managed by Consec - Conference and Event Management
PO Box3127 BDC
ACT, 2612, Australia
P: +612 6252 1200
E: [email protected]